Cause to Pause

Church, IT and the Bible

ACS 1, Google 0

ACS 1, Google 0A few months back I wrote this post on the ACS/Outlook plugin that pulls your member data and calendar events into Outlook. There’s also this video on how an event goes from inception in AccessACS to someone’s Outlook calendar and phone.

If you were wondering if the plugin works with Outlook 2010 (beta), the answer is “yes”. (I know, it’s just a series of API calls, it should continue to work.) The only hitch in the git-a-long so far is Outlook does not seem to maintain login id creds. when you close it. Next time you open Outlook, you will need to enter your username and password into the add-in section.

Too bad Google’s calendar synch returns the “only works with Outlook 2003 or 2007″ error.  Totally kills the last step in the process for me…

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November 24, 2009 Posted by jeffsuever | Church IT, Ministry | , , , , | No Comments Yet

FL CITRT Fall 2009

Last month Derek Berg did the honors of hosting the Fall FL-CITRT. And an admirable job he (and the politically correct Scott Goodger) did at that.

The hot topic of discussion was “help desk monitoring: do you do it and if so…how”.

Some of the first suggestions made were:
Gmail – using labels works, but no reporting
SharePoint
SysAid – First 100 “devices” are free
ZenDesk
Help Desk Pilot
Trackit – integrates with Logmein

Another key point in the discussion was to assign and track issues via a 2×2 grid:

Urgent Not Urgent
Important Not Important

However, when all was said and done, what the end user really wants is just a status update. “Am I on your radar screen?” “Are you even concerned about my problem?” Users like regular updates, even when there is nothing to report. “Still working on it. Haven’t found the solution yet, but we are working on it.” A simple thing that fosters communication and prevents users from just “living with their little issues” until they become big ones.

If your tracking software doesn’t help you do that, it is falling short.

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November 21, 2009 Posted by jeffsuever | Church IT, FL CITRT | | No Comments Yet

Would you be open to God’s call for your life?

Would you be open to God’s call for your life?That is the phrase the recruiter used to convince Richard Stearns to consider the possibility of talking to the people at World Vision about the idea of becoming their organizations president. Did you notice how many variables were in that sentence? No one asked him for a commitment, only a consideration. And he ran from it. He ran from the possibility of considering the idea of giving up a cushy, high paying executive job at Lenox Tableware. From the possibility of considering giving up his nice house, the large salary, the company perks, Everything that went along with a “life well lived”. His reasons were sound:

  • I don’t know anything about fundraising
  • I don’t know anything about the poor-let alone the poor in other countries
  • I just don’t want to
  • I can’t do it, I’m simply not qualified

And a myriad of other seemingly sound, logical reasons. The World Vision board had just one reason to counter his arguments: They believed God was calling him – specifically, to their organization.
In the end it was the recruiter’s one phrase that cracked the shell. Through that crack God poured a series of confirmations to the call. Confirmations that Stearns promptly ignored or disregarded. Confirmations that ultimately led to the final question in the interview:
”You will be exposed to horrendous, heartbreaking things. Children in garbage dumps, women losing their  children to disease, people on their deathbeds dying of AIDS. Would you be comfortable with that.”
And his answer “No, I am most certainly NOT comfortable with that! I am terrified of it! If you are looking for Mother Theresa, you’ve got the wrong guy.”
Stearns thought his answer had gotten him off the hook. He had followed God’s prompting, he had passed the test. He put his life on a symbolic Mt. Moriah and God would provide another person to take the role….only to find out that was EXACTLY the answer the board was looking for!

What follows this opening story is NOT your typical “the poor are starving, you have a nice house” guilt trip. On the contrary, what follows is a narrative of how one man deals with those feelings. The feelings that it is never enough. The questions of “am I the rich young ruler?” or “should I just be grateful for the blessings God has given me and steward them wisely?”

The title “The Hole in Our Gospel” comes from the idea that there is something missing in our message. That there is this great disparity between the hope we have within us and the actions it should promote. And that what this book does so well. It combines the facts of our Gospel message with the disparity in resources throughout the world without adding guilt.

The book also takes an interesting tack in that it simultaneously comes at the reader from three different angles.

  • The facts and figures about what the growing gap between the world’s richest and poorest
  • Stories of actual people who represent those facts and figures
  • The author’s own personal journey through this process as he grapples with the enormity of the situation and his own life and personal resources

As one who has been on short term mission trips and seen “the other part of the world” I can attest to the feelings you have when you come back. The feelings of “I spend how much on WHAT?!?! while these people are starving?” And the confusion that brings. This book deals with those things and prompts you to act. Act in a way that is “our reasonable service”.

What about you? Would you be open to God’s call for your life?

September 21, 2009 Posted by jeffsuever | Book Reviews | | No Comments Yet